Installation Guide

Need help setting up? This guide walks you through every step.

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Before You Start

Ensure your phone supports eSIM - check here
Stable Wi-Fi is recommended during installation
Do not activate until you arrive at your destination
Check your inbox (and spam) for the Globie email

Already installed your eSIM?

Check your data usage

Select your device

Step 1 — Install your eSIM

1

Open the installation email on your phone

2

Tap "📱 Download eSIM for iPhone"

3

When prompted, name it based on your destination, e.g. "Globie France"

Step 2 — Activate your eSIM (after arrival)

1

Go to Settings → Cellular / Mobile Data

2

Select your new Globie eSIM, e.g. "Globie France"

3

Turn Data Roaming ON

This will not cause extra charges

If You Don't Connect Right Away

This is normal in some locations.

Try the following:

Wait up to 4 minutes
Turn Wi-Fi off briefly
Restart your phone

Helpful Tips

You can keep your physical SIM active for calls and texts
Only one SIM should be selected for mobile data
Naming your eSIM helps avoid confusion later
Do not delete the eSIM unless instructed by support

Need help? Contact us for support — we're happy to help you get connected!