Globie Privacy Policy
Last updated: 8 January 2026
This Privacy Policy explains how Globie, Inc. (“Globie,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website or purchase and use our eSIM mobile data services (the “Service”). By using Globie, you agree to this Privacy Policy and our Terms of Service.
1. Who We Are
Globie, Inc. is a corporation organized under the laws of the State of Delaware, United States. Globie acts as the data controller for personal information processed in connection with the Service.
2. Information We Collect
We collect information in the following ways:
a) Information you provide directly
- Name and email address
- Phone number (if provided)
- Payment-related information (processed by third parties)
- Country of travel and selected plan
- Device type and eSIM compatibility details
- Communications with customer support
b) Information collected automatically
- IP address
- Browser type and device information
- Pages visited and interaction data
- Diagnostic and performance data
- Approximate location derived from IP address
Note: We do not knowingly collect or store SMS opt-in data or consent for text messaging, and such information is not shared with third parties.
3. Payment Information
Payments are processed securely by authorized third-party payment providers.
Globie does not store full credit or debit card numbers.
We may receive limited transaction metadata (such as payment status, date, and method) for accounting, fraud prevention, and customer support.
4. Cookies & Similar Technologies
We use cookies and similar technologies to:
- Enable core website functionality
- Improve performance and user experience
- Analyze aggregated usage trends
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. How We Use Personal Information
We use personal information to:
- Provide and operate the Service
- Deliver eSIMs and manage plans
- Process payments and prevent fraud
- Communicate service updates and support responses
- Improve and secure our website and systems
- Comply with legal and regulatory obligations
6. Legal Bases for Processing (Where Applicable)
Depending on your location, we process personal data based on:
- Performance of a contract (providing the Service)
- Legal obligations (tax, accounting, compliance)
- Legitimate interests (security, fraud prevention, service improvement)
- Consent, where required (e.g., marketing communications)
7. Sharing of Information
We do not sell personal information.
We may share information with:
- Payment processors and infrastructure providers
- Customer support and communication platforms
- Analytics and performance tools
- Network and technology partners required to deliver connectivity
- Government authorities or regulators, where legally required
- Professional advisors (legal, accounting)
- Successors or acquirers in the event of a merger, acquisition, or asset sale
All service providers are contractually required to protect personal data.
8. International Data Transfers
Globie operates internationally. Your information may be processed outside your country of residence, including in the United States.
Where required, we implement appropriate safeguards to protect cross-border transfers of personal data.
9. Data Retention
We retain personal information only as long as necessary to:
- Provide the Service
- Meet legal, accounting, and compliance obligations
- Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymized.
10. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to certain processing
- Request data portability
To exercise your rights, contact us at hello@globie.io.
We may need to verify your identity before fulfilling requests.
11. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to access and delete personal information. Globie does not sell personal information.
12. Children’s Privacy
Globie is not intended for users under 18 years of age.
We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.
13. Data Security
We use reasonable technical, organizational, and administrative safeguards to protect personal information.
However, no system is 100% secure, and we cannot guarantee absolute security.
14. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised “Last updated” date. Continued use of the Service constitutes acceptance of the updated policy.
15. Contact Us
For privacy questions or requests, contact: hello@globie.io
